RC4 Protocol Update – C•CURE 9000 / iSTAR Pro Impact Assessment

Products Affected C•CURE 9000 iSTAR Pro controllers Microsoft Windows Server (host OS context only) Summary RC4 is a legacy stream cipher encryption algorithm introduced in 1987 and was historically used to encrypt network communications between C•CURE 9000 and iSTAR Pro controllers. RC4 was implemented as an optional setting through System Variables. Due to multiple security… Continue reading RC4 Protocol Update – C•CURE 9000 / iSTAR Pro Impact Assessment

C•CURE IQ Client Login Limitation on Windows 10 / 11 Due to IIS Worker Process Constraints

Article ID: SWH-KB-000037697 Environment Operating System: Windows 10, Windows 11 Web Server: Microsoft IIS Application: C•CURE IQ IIS Application Pool: DefaultAppPool Issue Only two C•CURE IQ client sessions can be established when C•CURE IQ is hosted on Windows 10 or 11. By default, Windows client operating systems (Windows 10 and Windows 11) support a single… Continue reading C•CURE IQ Client Login Limitation on Windows 10 / 11 Due to IIS Worker Process Constraints

Unable to run Queries if Windows PRINT SPOOLER Service isn’t running

Article ID: SWH-KB-000038555 Overview If the Windows PRINT SPOOLER Service isn’t running on the C•CURE server or remote client PC, you won’t be able to run C•CURE 9000 Queries on that PC.  The problem symptoms are as follows: You’ll initially be able to run a Query once after opening the C•CURE Administration application Afterwards, you won’t be… Continue reading Unable to run Queries if Windows PRINT SPOOLER Service isn’t running